The word “space” is a prime example of business
jargon run amok. Nowadays, it seems like every company is claiming to be in
some kind of “space,” whether it's the fintech space, the AI space, or the
blockchain space. “Space” is a vague, catch-all term that often lacks
substance. Stay away from it. Instead, be more specific about the industry,
market, or sector to which you're referring.
Greg Bauman of the Silicon Valley Business Journal explained
that “space” is often used in business jargon to “puff
up the speaker.” Beware of people who deploy it to imply mastery of a topic
when their knowledge may be thin, he advised.
If you’re using AI, Grammarly, etc., to assist you
that’s fine. Just don’t let those tools cause you to become lazy. Here are six
more of our corporate-speak pet peeves. Chances are they’re bugging your
clients, staff and stakeholders, too.
1.
"Synergy" - This word is often used to
describe the potential combined effect of two or more things working together,
but it has become a cliché and is frequently used without much substance.
2.
"Disruptive" - This term is overused to describe
any new idea, product, or service that challenges the status quo, even when the
"disruption" is relatively minor.
3.
"Pivot" - Originally used in the context of
startups changing direction, this word is now applied to any shift in strategy
or focus, often unnecessarily. Maybe it’s time to pivot from your usual
choice of words in your presentations, articles and podcast appearances.
4.
"Low-hanging fruit" - This phrase, which refers to
easily achievable goals or opportunities, has become a tired cliché in business
communication. Buzzwords like these are the low-hanging fruit of business
communication.
5.
"Value-add" - This term, which refers to
additional features or benefits that add value to a product or service, is
often used without much substance or specificity. Hence, it’s not adding much
value to your communication.
6.
"Game-changer" – Ugghhh. This phrase is frequently
used to describe any new development or innovation, even when its impact is not
truly transformative. Think about how cringeworthy it is when the teenagers
in your life use the word “awesome.” It’s the same thing when corporate folks
use “game-changer” or any of the other jargony shortcuts above.
Conclusion
We’re all super-busy these days, but that doesn't give us the right to be lazy
when it comes to our written and spoken communication. You’re an
Elite Professional; Don’t Act Like a Jamoke.
What are you and your colleagues doing to improve your communication and
efforts? I’d
love to hear from you and why.
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