Last week’s post about our inability to honor commitments in the
smartphone age riled many folks up. So, we thought we’d do a follow-up piece about
what psychotherapist Nancy Collier, LCSW calls “Last Minute-Itis.” We
weren’t familiar with this term until recently, but read on if you find
yourself constantly bailing, flaking, texting out and wimping out on your
business colleagues, friends and family.
According to Collier, the next time you make a plan with someone, you should put yourself in their shoes and see what it feels like to commit to the plan inside yourself. “Shut the back door that the cell phone opens,” advises Collier. “You may find that just by removing the possibility of a last minute text-out, by closing your options rather than keeping them open, you feel more spacious and relaxed.”
Hmmn.
*** How often are you communicating with your clients? Chances are it’s not enough. Take our Insta-Poll and find out how you stack up to your peers
According to Collier, you may find that
you feel “more dignified” as a result of committing to do something and by giving
someone your word. At HB, we have found that’s what pros do in every walk of life
no matter how busy they are…..they make a promise and then keep it. Pretty
simple advice!According to Collier, the next time you make a plan with someone, you should put yourself in their shoes and see what it feels like to commit to the plan inside yourself. “Shut the back door that the cell phone opens,” advises Collier. “You may find that just by removing the possibility of a last minute text-out, by closing your options rather than keeping them open, you feel more spacious and relaxed.”
Hmmn.
*** How often are you communicating with your clients? Chances are it’s not enough. Take our Insta-Poll and find out how you stack up to your peers
Collier said that thanks to the cell phone and other mobile technology, people have become more insensitive, immature and self-involved. “It is teaching us that it is okay to behave in a way that is disrespectful, undignified, and ultimately unkind,” Collier added.
New York Times columnist, David Brooks opined recently that we
are living in a Golden Age of Bailing. He wrote that there used to be a
time when a social commitment was not regarded as a “disposable Post-it note.” He
added that reliability is a “core element of treating people well” and that if
you don’t “flake on” people who matter you will forge deeper and better
friendships and live in a better and more respectful way.”
With the cell phone now making it
acceptable to avoid having to make any firm choices, Collier said “we are losing
this critical life skill,” adding that it is producing a generation of young
people who are “perpetually on the fence” between choices, “inert, and
paralyzed by the looseness and open-ended-ness that technology creates and
supports.”
Brooks feels we should probably make
bailing harder, suggesting “three moral hurdles” every instance of bailing must
meet:
1.
Is it for a good
reason (i.e.
your kids unexpectedly need you, a new kidney became available for your
transplant) or is it for a bad reason (you’re tired, you want to be alone)?
2.
Did you bail
well
(i.e. sending an honest text, offering another date to get together) or did you bail selfishly (ghosting,
talking about how busy your life is, as if you were the only person who
matters)?
3.
Did you really
think about the impact on the other person? (Brooks reminds us it’s always a
mistake to bail on somebody’s life event — wedding, birthday party, funeral —
on the grounds that your absence won’t be noticed.)
Our
take?
- Put
yourself in the other persons shoes…hint, emoji’s won’t help no matter
what your age.
- Leave
plenty of time cushion between events and obligations in your calendar.
- Follow the Pomodoro 25/5 technique (25
minutes hard thinking/5 minute break) or our own 5-4-1 technique in which you work hard for 5 hours in the
morning, followed by a 60+ minute lunch break. Then you come back
re-energized so you can work hard for 4 hours in the afternoon, followed
by a 1-2 hour break in for family time or personal time. Then you finish
up with one hour of regroup time to review the promises, commitments, to-dos
of the day and get set up for tomorrow.
- Make appointments with yourself--and keep
them. For instance, “I will get this report done by 11am today”…..or “I
will start my morning run at 7am and not be late”…….I will be home no
later than 7pm and finish up work after dinner.”
Life
moves pretty fast and Sh*!*!*!* happens. You can’t always control your
environment, but if nothing else, try to follow the 90/90 principle that we use here at HB. That means honoring 90
percent of your commitments 90 percent of the time (commitments to others and
to yourself) and you’ll find that’s a pretty good batting average without the tyranny
of being a perfectionist.
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TAGS: David Brooks, Nancy
Collier, Golden age of bailing, flaking, ghosting, Pomodoro technique
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